Job Description: • Candidate should have good knowledge of experience handling Imports Sea freight and/or Airfreight operations, bookings & documentation. * Managing bookings for the Inventory in warehouse. * Answering queries and enquiries via telephone and email (Suppliers/Forwarders/Warehouse) * Excellent knowledge in MS Excel. * Excellent communications skills. * Need to be ok with UK […]
Job Description: • Candidate will be responsible Provide floor trainings on new releases, feature updates • Provide refresher trainings • Collaborate with Quality team and develop TNI • Create and own upskilling and cross skill training calendar • Conduct PKT and skill evaluation • Update training documents Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer […]
Job Description: * Candidate has to manage and update Insurance Member and Plan data on multiple systems. * Enter new member data into excel and enrolment forms. * Processes customer requests in a timely and accurate manner. * Communicates with customers through written correspondence. * Using PC application and functions such as Excel and Word […]
Job Description: • Candidate should be Graduate & should know Hindi and One Regional Language ( Marathi ). • Using process knowledge in replying to customers. * Maintaining quality standards. * Effectively meeting the SLA parameters as set. * Generating Purchase orders and editing the same to suite internal/customer requirements. * Managing and updating customer […]
Job Description: • Candidate with experience in following line of Business Technical Support, Desktop Support, System Administration, KPO, BPO, ITFO, Customer Service. • He / She must have excellent communication skills. Industry: IT-Software / Software Services Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice Role: Associate/Senior Associate -(Technical) Experience: 1 – […]
Job Description: • Candidate have to work on customer service request. • Client communication for update and follow-up. • Follow-up and closure of process related issues. • Adherence to Quality norms. • Reports to the Team Leader. Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: […]
Job Description: • Candidate should have knowledge & Customer Service Experience in Order Management / Logistics/ Procurement • Ability to make decisions independently within their role regarding unique and/or complex situations, and to resolve issues appropriately to achieve a desired result or impact • Effectively address unique and/or complex situations. • Ability to work independently […]
Job Description: • Candidate has to prepare intraday reports on staff attendance. • Reconciles attendance daily with employee timesheets against schedule and time in/time out reporting. • Manage changes to scheduling to ensure adequate daily resource coverage. • Performs any other related duties as required or assigned. • Demonstrated strong analytical skills, with emphasis on […]
Job Description: • Candidate required to have excellent understanding of the IT Control framework, in particular risk assessment and control selection. • Ensure effective execution of periodic risk assessments and drive integration of remediation efforts with the risk management process. • Demonstrates good inter-personal skills, high standards of professional behavior in dealings with business customers, […]
Job Description: • Candidate has to handle documents problem and resolution accurately. • Escalates or hands off issues to other areas appropriately. • Follows established Procedures and process in resolving the issues. • provides support to customers via Phone or E-mail. Salary: INR 3,00,000 – 5,00,000 P.A. Industry: BPO / Call Centre / ITES Functional […]