Job Description * Candidate will be responsible for answering/placing technical support chats and abide by the prescribed norms. * Internet technologies ; ISP, dialer application(s), email clients, browsers * Aptly trained and updated in industry specific technology and in clients processes, applications/ utilities and products. * Maintain high level of technical expertise, Handheld device knowledge, […]
Job Description: • Candidate has to handle inbound queries pertaining the technical issues. • Remotely resolving the technical issues. • Must have networking (hands on) experience, especially troubleshooting routers and home networks. • Knowledge in Windows XP, Vista/7, 8 & 10 fundamentals, use and navigation. Salary: INR 2,25,000 – 5,00,000 P.A. Excellent Incentives & Cab […]
Job Description: • Candidate has to handle inbound queries pertaining the issues. • Build sustainable relationship with the clients and solve their issues with minimum TAT. • Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 support team. • Edifying the customers regarding the […]
Job Description: • Candidate should build solutions that can be directly deployed for usage by very large volume of customers. • Develop solution that can self-learn for continuous improvement. • Work on Sutherlands BEST IN CLASS conversation experience platform. • Be an action oriented executive with a FOCUS to drive Customer demand & Agent efficiency […]
Job Description: • Candidate must have networking experience, especially troubleshooting routers and home networks. • Knowledge in Windows XP, Vista/7, 8 & 10 fundamentals, use and navigation,Mac OS, use and navigation. • Handle inbound queries pertaining the technical issues. Salary: INR 1,75,000 – 3,75,000 P.A. Plus incentives (depending on the process) Industry: BPO / Call […]
Job Description: • Candidate must have networking experience, especially troubleshooting routers and home networks • Knowledge in Windows XP, Vista/7, 8 & 10 fundamentals, use and navigation . • Candidate must be knowledge in Mac OS, iOS, Android, use and navigation. • Handle inbound queries pertaining the technical issues. • Resolving the technical issues. Salary: […]