Job Description: * Candidate has to answer calls and respond to emails. * Identify and escalate priority issues. * Provide customers with product and service information and process orders. * Document all call information according to standard operating procedures Salary: INR 1,25,000 – 3,25,000 P.A. Incentives Industry: IT-Software / Software Services Functional Area: ITES , […]
Job Description : * Candidate has to handle customer queries and service through chat, email and through calls. * He / She will be responsible to provide timely and effective resolutions to customers through chats & emails * Identify the needs of the individual customer and provides proper assistant * Continuously assess and identify the […]
Job Description: • Candidate has to do researching and identifying sales opportunity, generating leads, target identification and classification • Making presentations or pitches outlining the benefits of product/ services. • Understanding the client requirements and then customizing the product/ services as per their needs • Maintaining relationship with all potential and existing clients • Ensuring […]
Job Description * Candidate has to provide high quality, real-time assistance to Clients in support of their projects. * Responsible for creating, editing and formatting of documents primarily in Microsoft Office and associated software, with primary focus on MS-PowerPoint, MS-Word and MS-Excel. * Ensure timely delivery of product that is defect-free and has consistency in […]
Job Description: • Candidate has to plan and manage recruitment and selection of staff. • Conduct new employee orientation. • Identify and manage training and development needs for employees. • Develop and implement human resources policies and procedures. • Prepare Quality dashboards to report progress made through quality initiatives and report overall quality level in […]
Job Description • Candidate will be responsible for analyzing the patient account ledger, resolving accounts with credit balance. • Determining true patient / insurance refund, preparing refund request form. • Updating the system once the refund is processed by client and routing callable accounts to the AR team to get additional information. • Meeting assigned […]
Job Description: * Candidate has to do auditing a given number of call on a daily basis. * Recording the feedback of customer service representative. * Collate daily and weekly reports. * Excellent communication in English & Hindi Salary:INR 2,00,000 – 6,00,000 P.A. Industry:BPO / Call Centre / ITES Functional Area: ITES , BPO , […]
Job Description: * Candidate should be good in Communication * Flexible to work in US timing * Work experience from any international Voice Process Salary: INR 1,75,000 – 3,00,000 P.A. Industry: BPO / Call Centre / ITES Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations Role Category:Voice Role: Associate/Senior Associate […]
Job Description : • Candidate has to handle incoming requests from the customers. • Communicate effectively and professionally in Hindi. • Efficiently gather complete information to access and fulfill customer needs • Basic computer knowledge • Willing to work in a flexible schedule • Under Graduate- Fresher/Graduate Freshers /Experienced Industry:IT-Software / Software Services Functional Area:ITES […]
Job Description: * Candidate have to answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. * Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. * Follow up to ensure that […]